Registering a return.

Registering a return.

Returns can be registered using the return application. This process consists of the following steps:

  • Identifying the order. This can be done by:
  • Scanning the barcode of the original shipping label
  • Scanning the barcode of the return label if it was created via the RMA module.
  • Searching by order number
  • Selecting the reason(s) for the return
  • Scanning product(s). A location label is printed that can be used to put the returned products back in stock in the warehouse.