How does cross-docking work

If there are backorders for products that were just inbound, these can be sent directly to the outbound E-check.
If there are backorders for products that were just inbound, these can be sent directly to the outbound (E-check). After scanning a product and entering the quantity, the number of items that can be cross-docked is shown. A cart or crate for the products has to be scanned. Alternatively, you can print out a paper cross-dock sheet.
This is only possible for suitable orders. An order is suitable for cross-docking when it consists of a single product (with one or more items). E-check added products are not eligible.

Number of items to be cross-docked

It is possible that only some of the total number of items to be inbound can be cross-docked. This is due to the fact that only S and HM orders can be cross-docked. If there are other (M, L) backorders that must be sent out first, stock to fill those orders must first be put in the warehouse.

Cancelling cross-docks
You can do this via our WMS. The orders will be set to backorder and the products have to be inbound once more.

Cross-docking B2B orders
It is possible to collect large backorders at a location directly from the cross-dock. To do this, you must assign a warehouse location to the order in GoMonta.

Activating or deactivating cross-dock
The option for cross-docking is activated by default. If you prefer, you can deactivate cross-docking per warehouse by changing the corresponding setting in GoMonta under Warehouse Inbound Settings.